Privacy Policy
This document outlines how PlayMojo handles player information. The platform collects and processes personal data in accordance with applicable regulations. Players should read this policy to understand their rights and the casino’s obligations regarding data protection.
Information Collection
PlayMojo collects personal details during registration. This includes name, email address, phone number, date of birth, and residential address. Payment information such as card details or crypto wallet addresses is also gathered when players make deposits or withdrawals. The casino PlayMojo uses this data to verify identity, process transactions, and maintain account security.
Additional information may be collected automatically. This includes IP addresses, device type, browser version, and session activity. These technical details help improve platform performance and detect unusual behaviour.
How Data Is Used
Personal information serves several purposes at the platform:
- Account verification and KYC compliance
- Processing deposits and withdrawal requests
- Preventing fraud and money laundering
- Delivering promotional offers and bonuses
- Providing customer support assistance
- Meeting legal and regulatory requirements
The Kahnawake Gaming Commission licence requires certain data retention practices. Player records may be kept for extended periods as mandated by regulatory standards.
Data Sharing Practices
PlayMojo does not sell personal information to third parties. Data may be shared with payment processors like Visa, Mastercard, or crypto networks including Bitcoin and Ethereum to complete transactions. Service providers who assist with platform operations may access limited information under strict confidentiality agreements.
Regulatory bodies or law enforcement agencies may receive data when legally required. This includes requests related to anti-money laundering checks or fraud investigations.
Security Measures
SSL encryption protects all data transmitted between players and the platform. Account credentials are stored using secure hashing methods. The casino implements session monitoring and unusual activity checks to safeguard accounts.
For more information about player protection tools, see PlayMojo responsible gambling.
Player Rights
Players may request access to their personal data held by the platform. Corrections to inaccurate information can be submitted through customer support. Account deletion requests are processed in accordance with regulatory retention requirements.
Australian players can contact the support team via live chat or email at support@playmojo.com for data-related enquiries. Response times typically fall within 24 hours for email requests.
Cookies and Tracking
The platform uses cookies to maintain login sessions and remember preferences. Analytics cookies help track site usage patterns. Players can adjust browser settings to limit cookie storage, though this may affect certain features.
Policy Updates
This privacy policy may be revised periodically. Players will be notified of significant changes through email or account notifications. Continued use of the platform after updates indicates acceptance of revised terms.
Contact Information
Questions about data handling practices can be directed to the support team. Live chat operates around the clock for immediate assistance. Written enquiries should be sent to support@playmojo.com.