Terms and Conditions

This page outlines the rules that govern use of the PlayMojo platform. Players in Australia should read these conditions carefully before registering or depositing funds. The terms cover account eligibility, bonus rules, payment processing, and player responsibilities. Understanding these rules helps avoid disputes and ensures a smoother gaming experience. For questions about specific policies, the PlayMojo contact us page provides direct support options.

Account Eligibility and Registration

To create an account at PlayMojo official site, players must be at least 18 years old. Registration requires a valid email address, personal details, phone number, country selection, and currency preference. The platform supports AUD, USD, EUR, and NZD as account currencies. Players from certain jurisdictions including the United States, United Kingdom, France, Netherlands, and Spain face access restrictions. Each person may hold only one active account. Duplicate accounts may result in closure and forfeiture of balances.

Identity Verification Requirements

PlayMojo operates under Kahnawake Gaming Commission licensing and requires Know Your Customer verification before processing withdrawals. Accepted documents include a valid passport or driver licence plus proof of address such as a utility bill or bank statement. Verification typically completes within 24 hours but may extend to 72 hours when manual review is necessary. Accounts with incomplete or mismatched documentation cannot withdraw funds until verification is resolved.

Bonus Terms and Wagering Conditions

All promotional offers carry specific conditions that players must complete before withdrawing bonus funds or related winnings. The welcome package of up to AU$5,000 plus 300 Free Spins requires x40 wagering on bonus amounts. Key restrictions apply across promotions:

1. Maximum bet during active bonus wagering is AU$5 estimated
2. Welcome and weekly reload bonuses expire after 3 days
3. Free Spins winnings may have capped maximum values
4. Only eligible games contribute to wagering requirements
5. Promo codes like MOJO2, MOJO3, and MOJO4 must be entered before depositing

Daily Suitcase rewards carry x10 wagering while Bonus Shop Free Spins require x50 wagering. Players should review individual offer terms before opting in. Abuse of promotional systems may result in bonus cancellation and account review.

Deposit and Withdrawal Conditions

The minimum deposit for fiat methods including Visa, Mastercard, and MiFinity is AU$30. Cryptocurrency deposits through Bitcoin, Ethereum, Litecoin, Bitcoin Cash, Dogecoin, or USDT require a minimum equivalent to 20 EUR. Deposits process instantly for all supported methods.

Withdrawal minimums are AU$30 for card methods and AU$500 for bank transfers. Cryptocurrency withdrawals process instantly after approval with a 20 EUR equivalent minimum. Card payouts take 1 to 3 banking days while bank transfers require 3 to 5 banking days. Estimated withdrawal limits include AU$3,000 daily, AU$7,500 weekly, and AU$30,000 monthly caps. The platform prefers players use the same method for withdrawals as deposits where available.

Player Responsibilities

Users agree to provide accurate personal information during registration and maintain account security. Sharing login credentials or allowing third-party access violates platform rules. Players must ensure gambling is legal in their jurisdiction before participating. Self-exclusion and deposit limit tools are available for those requiring responsible gambling support. Session monitoring and unusual activity checks help protect accounts from unauthorised access.

Intellectual Property and Content Use

All platform content including logos, graphics, game interfaces, and text remains the property of PlayMojo or its licensors. Users may not reproduce, distribute, or commercially exploit any platform materials without written permission. Game software from providers like Amusnet, Red Tiger, Yggdrasil, and Relax Gaming is licensed for personal entertainment use only.

Limitation of Liability

PlayMojo is not liable for losses resulting from technical failures, network interruptions, or user error during gameplay. The platform does not guarantee uninterrupted service and reserves the right to suspend operations for maintenance. Players accept that gambling involves financial risk and outcomes are determined by certified random number generators or live dealer results.

Dispute Resolution

Disputes should first be directed to customer support via live chat or email at support@playmojo.com. If resolution cannot be reached, players may escalate complaints through the licensing authority. The Kahnawake Gaming Commission provides an external review process for unresolved matters. Players typically have 30 days from the disputed event to raise formal complaints.

Modifications to Terms

PlayMojo reserves the right to update these conditions at any time. Continued use of the platform after changes constitutes acceptance of revised terms. Players receive notification of significant policy changes through email or account dashboard alerts. Reviewing terms periodically ensures awareness of current rules and requirements.